How can I contact Skylar? If you need assistance, we are here to help! Chat with us online from Monday-Friday, 7am-3:45 PM PST. Or simply submit a Contact Us form, or email us at firstname.lastname@example.org. Looking forward to assisting you! Have more questions? Submit A Request Related articles How do I cancel my membership? How do I return or exchange my order? What stores do you currently sell at? How do I sign up for the Scent Club? How do I track my order?