Questions?

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  • How and where do you ship?

    We currently ship domestically via UPS and USPS (for standard delivery) and UPS (for expedited delivery). We ship internationally to Canada, United Kingdom, France, and Australia via DHL. 

    We provide tracking information on all orders. Often USPS will deliver packages right to your mailbox, so if you don't see your shipment at your door, be sure to check inside and around your mailbox or anywhere else that you receive mail. .

  • How long will it take to receive my order?

    We ship out of California and the in-transit time for standard delivery depends on the shipping destination. Most orders ship within 1 business day.  Domestic orders are estimated to arrive within 3-7 business days after they ship. International orders are estimated to arrive within 14 business days after they ship.

    You’ll receive tracking information via email to track your order. Please note that it sometimes takes 1-2 days for your tracking information to be updated on our shipping carrier's website.

    Orders placed around the holidays may experience an increase in transit time due to high shipping volume with our carriers.

    We do not ship on weekends or the following US holidays:

    • New Year’s Day
    • Memorial Day
    • 4th of July
    • Labor Day
    • Thanksgiving
    • Christmas
  • Do you offer free shipping?

    We offer free standard shipping in the United States on any order $40 and over. Please note: free shipping is automatically applied at checkout for qualifying orders.

  • Do you offer expedited shipping?

    We offer UPS 2 business day delivery and next business day delivery for all U.S. orders. Be sure to place your order before noon PST Mon-Fri (excluding holidays) and select your desired shipping speed at checkout to qualify for guaranteed delivery. In-transit time does not include the day that your order is shipped.

    UPS 2-day shipping - $15
    UPS Next-day shipping - $25

    Currently the only shipping option for International orders is expedited shipping for $20

  • Do you ship internationally?

    We ship internationally to Canada, Australia, France and the U.K.

    We offer two shipping speeds for our international customers: 

    Standard shipping (8-14 business days): $10

    Expedited shipping (3-5 business days): $22

    Customs duties and taxes are not included in the shipping fee but are paid upon checkout. All prices on our website are shown in US dollars (USD).

     

  • Do you cover international customs duties and taxes?

    Customs duties and taxes are included in the final checkout price and vary depending on country and size of product.

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