Questions?

Contact Us. We’ll get back to you as soon as we can.

  • Where do I enter my promo code?

    To receive your promotional discount, enter your promo code in the “Gift card or discount code” box during checkout and click on “Apply”.

  • My promo code isn’t working, what’s wrong?

    Promotion codes terms vary, so be sure to check the terms of the promotion. After you’ve done this, enter the promo code in the “Gift card or discount code” box during checkout and click on “Apply”.

    If your promo code does not apply, check the following:

    - Minimum order value
    - Product type (some promo codes only apply to select products)
    - Expiration date

    If you are still having difficulty with your promotion code, please Contact Us and we'd be happy to help.

  • My promo code wasn’t applied at checkout. What now?

    We’re so sorry that your promo code was not applied to your order. Contact Us and include the promo code you would like to use so that we can best assist.

  • How does your referral program work?

    Our referral program allows you to receive a $20 credit towards your next purchase over $40 after your friend makes a Skylar purchase. As a bonus, they’ll receive 25% off their first purchase! To earn your credit(s), please log in to your Skylar Account and scroll to the bottom of the page. There you can copy or share your unique referral link with them via Facebook, Twitter, or email.

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