Questions?

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  • How long will it take for me to receive my order?

    Once an order is placed, processing can take 1-2 business days. Domestic orders are estimated to arrive within 3-7 business days after they ship. 

    Orders placed around the holidays may experience an increase in transit time due to high shipping volume with our carriers. We do not ship on weekends or the following US holidays:

    • New Year’s Day
    • Memorial Day
    • 4th of July
    • Labor Day
    • Thanksgiving
    • Christmas

    Due to recent events surrounding Covid-19, your order may be delayed up to 2 weeks. During this time, your order may not have scans for several business days and may be delivered after the estimated delivery date. International orders have been delayed up to 30 days depending on country. Please see here for details on any service impacts for International countries. 

     

  • What is Skylar doing for frontline health workers?

    20% of our initial Hand Sanitizer Gel production will be donated to UCLA Medical Center in Los Angeles, Mount Sinai Hospitals in New York City, Atlantic Health Group in New Jersey and 504 HealthNet in New Orleans to aid healthcare professionals who are working hard on the frontlines during COVID-19. We have also donated thousands of units of our body care products to healthcare professionals all over the country as a small token of our gratitude for their service and commitment to aiding our communities during COVID-19.

Your happiness is our #1 priority.

We would love to hear from you.

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